Communications

Announcements

Audience-filtered posts with read receipts — required notices track acknowledgment, not just delivery.

+ New announcement

Announcement	Audience	Sent	Read
Open enrollment is Nov 1–15 — plan preview sessions Oct 28	All staff	Jul 20	7 of 10
Handbook v4.1 published — acknowledgment required	All staff	Jul 14	8 of 10 acknowledged
Welcome Riley Blake, our new Practice Manager	All staff	Jul 8	10 of 10
Parking lot repaving — use north entrance Jul 28–30	Denver clinic	Jul 22	3 of 10

Engagement

Pulse survey (July)eNPS +42 · 8 of 10 responded · anonymous (n ≥ 5)

Celebrations this monthDana Kim — 4 years · Tessa Ford — birthday Jul 30

Urgent broadcast (SMS)Last used Mar 14 — clinic closure, 100% delivered